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Dispatch/Shipping:
The shipping charges are calculated according to the guidelines of Swiss Post.
The delivery to an address other than the billing address are also possible.
The packing charges are added to the shipping charges.
We send deliveries abroad as parcels. In principle, the shipping charges depend on the weight of the parcel and on the respective country.
Switzerland:
B-mailing service: 2-3 days, tracing of package is possible
A-mailing service: 1 day, tracing of package is possible
International:
For precise info please click here:www.plastikhaar.ch
and here:www.swisspost.com
How much does this cost? :www.plastikhaar.ch
Can I trace my package? If it is over 2 kg, then yes.
If it is lighter, then it still counts as Maxi-letter and has NO tracking number.
We can dispatch the packages by registered mail on request and a surcharge however,
online tracking is unfortunately here again just possible till the Swiss border.
www.swisspost.com
My package did not arrive, so what do I do now?
In 90% of all cases, the package is NOT lost, but rather is hopelessly late.
This can have different reasons: for instance seasonal delay at Christmas time.
Or the package was delayed at the customs regarding inspection.
Such delays occur often especially in reference to the German customs.
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